In the past five years alone, the managed services' market has almost doubled in value from 2014, rising from £82 billion to £149 billion today, because organisations are more frequently looking towards partnering to meet their IT needs.
With many IT Channel partners capitalising on the trend, and already offering cyber security and IT support services to their customers in automotive, retail, manufacturing, logistics, and the supply chain, they look towards other services where they can add value, customer loyalty and incremental recurring revenues.
Partners who know these sectors understand the immense operational challenges their customers face when trying to facilitate business processes between multiple customers and suppliers. Enterprise Resource Planning (ERP) technology allows them integrate business management process and Electronic Data Interchange (EDI) software enables the exchange of business documents in a standard electronic format between participants.
Because of this they are in the enviable position of being able to offer extended services to their customers while increasing customer loyalty.
Data Interchange connects thousands of businesses and trading partners globally and facilitates the fast and accurate exchange of business-critical data, using the company’s own in-house B2B EDI integration technologies. The company pioneered some of the first EDI systems in the UK and Europe in the 1980’s and was active in the group who designed the ODETTE FTP protocol (OFTP). Today, the company employs over 100 EDI specialists across Europe and works with some of the biggest automotive brands in the UK.